What's New in Oxygen Feedback 1.2
Version 1.2 of Oxygen Feedback includes a new Dashboard page in the administration interface that aggregates information and statistics for all of your site configurations, a single level of replies for comments to simplify discussion threads, and an improved workflow allows you to mark threads as resolved.
The Feedback Comments Manager plugin for Oxygen XML Editor/Author received new filtering options and better support for locating comments back to the DITA or XML source files, allowing you to easily update the content source in response to user feedback, as well as allowing you to see and manage feedback directly in Oxygen XML Editor/Author.
There are changes in:
Dashboard
Dashboard Page
A new Dashboard page provides a more logical starting point in
the administration interface. It aggregates basic information about all the existing site
configurations, includes various statistics, and provides easier access to parts of the
interface.
Sites Management
A Site pane was added to the Dashboard page. You can use this
pane to visualize information about your site configurations (such as the number of
comments in various states or the number of community members), navigate to your sites for
management purposes, and you can even start the site creation process from this pane.
Activity Stream
An activity stream pane was added to the Dashboard page. It
provides information about the most recent activity by your community or members of your
team.
Statistics
Some statistics panes (Page Views and
Comments) were added to the Dashboard page. They show
information about the number of comments added or the number of page views detected for
your site configurations, making it easy to analyze your community's usage
data.
Workflow
Resolve Comment Threads
After updating your documentation to address the user feedback, you can mark
the comment thread as being Resolved directly on the documentation page
or in the admin interface. The possible status values have been streamlined to simplify
the process until comments reach the Resolved status.
Resolve Comment Threads from the Oxygen Feedback Plugin
The Oxygen Feedback Plugin provides access to comments directly within Oxygen
XML Editor or Author allowing you to easily update the documentation in response to
feedback comments. To simplify the workflow, you can mark the comment thread as being
Resolved directly from the Feedback Comments Manager
view. Also, you can choose to filter out resolved threads to focus on the unresolved
ones.
See Resolved/Unresolved Threads in the Dashboard
The Site pane in the Dashboard displays the number of resolved
and unresolved threads, giving you an overview of the status of comments for each
particular site configuration.
Oxygen Feedback Plugin
Comment Filtering Options
Some filtering options were added in the Feedback Comments Manager view that
can be used to filter the loaded comments by site,
version, and status. This makes it easier for you to
focus on particular comments (e.g. unresolved comments, or a particular version or
site).
Better Localization of the DITA Topic Source
The localization of the source DITA topic was improved to support DITA-specific
features such as branch filtering and chunking, comments will be correctly located back to
the DITA source in the Feedback Comments Manager view.
Non-DITA File Types Supported in the Feedback Comments Manager
When the Current editor value is selected in the
Feedback for option in the Feedback Comments Manager view, comments are
retrieved from web pages matching the current file name if that has as file extension
.dita , .xml, .html, or
.md.Comments Management
Filters for Sites and Usage Statistics
Filters were added in the Sites and Usage
Statistics pages so that you can filter which sites you want displayed. You can
choose to display all sites, the sites that you are assigned as the
Owner, or sites that you are assigned as an
Admin.
Commenting Component
Single Level of Replies
The Feedback commenting component was updated to only allow one level of
replies. This change helps to simplify the communication between community
members.