Hi Oxygen Support,

One of our team members has departed the company. Before they left they had a Content Fusion review task open.

Now that all the reviewers have supplied their comments and edits it's time to integrate the changes from Content Fusion back into Oxygen. However, we are unable to do this, because the review owner left before reassigning the review.

Is there anyway for us to be able to reassign the owner of the review task so that we can integrate the review back into Oxygen? Do you have any suggestions for how we can integrate the changes back into Oxygen in this situation?

Thanks,
Daniel

Hello,

Currently, this option is not available. We have recorded a feature request (CF-1346) in this regard and have added your vote to it.
A workaround would be for the reviewer to download each file separately from the task/tasks. Additionally, in the "Task activity" section, you can see the changes made to the files.

Another solution would be to take over the user's Content Fusion account, either by using the LDAP password or by taking control of their email account to reset the password.

Best,
Cosmin

Hi Cosmin,

Thanks for your reply and for adding my vote to the feature request.

Regarding the workaround of downloading the task files, I am a reviewer on the task but I don't see the option to download the task files in Content Fusion. Are there any settings or permissions that could be preventing this, or is the option to download files only available to task owners?

Did you mean using another method to download each file separately?

Thanks,
Daniel

Hello,
If you open each file in Web Author, in the "More..." (triple dots) menu you have a Download action.
Best,
Cristian

Hi Cristian,

Thanks for your reply! I realized this was an option shortly after posting my previous reply.

By the way, we were wondering if it would be possible to use the Show XML action available from the More... menu, but it didn't seem present. I tried to register it as an action, but that didn't seem to have any effect. See post common-problems-f37/topic26944.html

We were hoping to use the Show XML action to quickly copy the XML contents over to our local version, instead of having to download the file.

Thanks,
Daniel

Hello Daniel,

The respective action appears in the More menu only if the respective task does not have the Concurrent Editing option enabled.
To check if Concurrent Editing is active, an Owner (of a task) needs to go to a task and then access Settings [1].

[1] https://www.oxygenxml.com/doc/versions/ ... dj_z2p_zxb

Best,
Cosmin

Hi Cosmin,

Thanks for your reply and the information - that's good to know.

Unfortunately, since the owner of the review task is no longer with the company, we cannot change the setting.

We will proceed with downloading each individual file that was changed to incorporate its changes into our local source.

Thanks,
Daniel